Current Catch Us Giving Winners
While there I met Sue. I was in a rush upset & stressed. Sue notice I was having a hard time & off ered assistance. At that point I just lost it and tears started. Instead of Sue walking away she stayed and tried to comfort me and the compassion she showed. She then helped me upstairs and sent me off with a hug and words of condolences. It was a pleasure to meet her and I really appreciated the concern she showed. Th is world could use more people like Sue!! Please pass on my thanks along to her and let her know that her small gesture made a horrible day just a little bit better. Th ank you!
I was heading out of town due to the passing of my mother. While there I met Sue. I was in a rush upset & stressed. Sue notice I was having a hard time & offered assistance. At that point I just lost it and tears started. Instead of Sue walking away she stayed and tried to comfort me and the compassion she showed. She then helped me upstairs and sent me off with a hug and words of condolences. It was a pleasure to meet her and I really appreciated the concern she showed. This world could use more people like Sue!! Please pass on my thanks along to her and let her know that her small gesture made a horrible day just a little bit better. Thank you!
Catch Us Giving is a customer service recognition program developed exclusively for Lambert- St. Louis International Airport and its facility partners. Th e program has a key foundation of public involvement to “catch” Airport employees giving great customer service. Those who are caught are eligible for incentives and airport-wide recognition.